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Terms of Service

Last Updated: July 28, 2026

Please read these Terms of Service carefully before purchasing, accessing, or using any TapLoop products or services.

Terms of Use

By purchasing any TapLoop product or service, including a keychain, CRM subscription, or mobile app subscription (collectively, "Products") from Alex Sweder Art, LLC ("Company", "we", or "us"), you agree and consent to the following legal terms and conditions that govern your use of the Products and that form a legal agreement between you and the Company. The term "you" refers to any purchaser and/or user of any of our Products.

By using any of our Products you are agreeing to these Terms of Service as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms of Service, please do not use our Products.

Changes to Terms of Service

We reserve the right to amend or update these Terms of Service at any time. Material changes will be communicated via email or a prominent notice on the Platform. Any user who continues to use the Products after any changes are made will be deemed to have agreed to those changes.

Arbitration Notice

These Terms of Service require that any dispute between you and Company will be resolved by binding, individual arbitration rather than jury trial, and limit the remedies available to you in the event of a dispute. You understand that you waive your right to participate in a class action lawsuit or class-wide arbitration and that you are waiving certain other legal rights and voluntarily agreeing to do so.

Use and Consent

By purchasing or using any of our Products, you acknowledge and agree to abide by these Terms of Service as well as our Terms and Conditions and Privacy Policy, available at taploop.net/terms and taploop.net/privacy. Accessing, purchasing, or using our Products constitutes acceptance of these Terms of Service.

All of our Products are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of, or access to any Products by anyone under age 18 is unauthorized, unlicensed, and in violation of these Terms of Service. By accessing or using our Products, you represent and warrant that you are at least 18 years old.

You are responsible for making all arrangements necessary for you to have access to our Products and for ensuring that all persons who access the Products through your account are aware of these Terms of Service and are at least 18 years old.

Subscription Plans

TapLoop offers the following plans:

Founders Rate Guarantee

Subscribers who enroll in the Founders Plan at $9.99/month are guaranteed that rate for the life of their subscription, provided the subscription remains active and is not cancelled. If a Founders Plan subscriber cancels their subscription, the locked rate is forfeited, and any future re-enrollment will be at the then-current Standard Plan rate. The Founders Rate Guarantee applies solely to the Founders Plan and does not apply to any other plan or product. Company reserves the right to modify, add, or remove features available within the Founders Plan with advance notice, but the monthly subscription rate will not increase for active Founders Plan subscribers.

Notwithstanding any other provision in these Terms of Service regarding changes to pricing, the foregoing Founders Rate Guarantee shall govern the pricing of active Founders Plan subscriptions and shall not be modified without the express written consent of the affected subscriber.

Physical Product

TapLoop keychains and related physical products are available for purchase separately or as part of a bundle. Physical product purchases are subject to the following terms:

Activation of a physical TapLoop product requires creation of an account and acceptance of these Terms of Service. A paid subscription may be required to access certain features associated with a physical product.

Mobile Application

The TapLoop mobile application ("App") is available for free download through the Apple App Store. There is no purchase price for the App. Access to paid features within the App requires an active subscription, which is purchased through the TapLoop website at taploop.net. Subscriptions are not available for purchase through the App Store at this time. By downloading or using the App, you agree to Apple's terms of service in addition to these Terms of Service.

If Company makes subscriptions available for purchase through the App Store or any other in-app purchase channel in the future, such purchases will be subject to these Terms of Service as well as the applicable platform's terms and conditions. Company reserves the right to update, modify, or discontinue the App or any of its features at any time. Updates may be required to continue using certain App features.

Billing and Payment

Subscriptions are billed on a monthly basis. By subscribing, you authorize Company to charge your payment method on a recurring monthly basis at the applicable rate until you cancel. All payments are processed through Stripe. By providing your payment information, you authorize Stripe to store and process your payment method in accordance with Stripe's terms of service. Card details are submitted directly to Stripe and are never stored on our systems.

You agree to provide accurate and complete billing information. If your payment fails to process, Company reserves the right to suspend or terminate your access to paid features until payment is successfully rendered. Company may offer promotional pricing, discount codes, or limited-time offers. Such offers are valid only during the stated period and are subject to the specific terms of each offer.

Standard Plan pricing is subject to change with advance notice. Founders Plan pricing is governed by the Founders Rate Guarantee above and is not subject to change for active subscribers.

Free Trial

TapLoop offers a 7-day free trial of the paid subscription plan for new subscribers. Payment method is collected at signup. Your subscription will automatically convert to a paid subscription at the end of the 7-day trial period unless you cancel before the trial ends. By providing your payment information and accepting these Terms of Service at checkout, you authorize Company to charge your payment method at the applicable subscription rate upon conversion.

You will receive an email reminder 3 days before your trial ends stating the trial end date, the applicable subscription charge, billing frequency, and instructions for cancelling with a direct cancellation link. Cancellation before the trial end date will prevent any charge. Cancellation after conversion is governed by the Cancellation section below.

The 7-day free trial and the Free Plan are separate offerings. The free trial provides access to the full paid feature set for 7 days. The Free Plan is a permanent no-cost plan with limited features, available to all users at any time.

If you enroll in the Founders Plan, your place among the 75 Founders Plan subscribers is held from the start of your free trial. If you cancel before the trial converts to a paid subscription, that place is released and may be claimed by another subscriber; you may re-subscribe later subject to Founders Plan availability. The permanent rate forfeiture described in the Cancellation section applies only to cancellation of a paid subscription after trial conversion. The free trial is available once per subscriber.

Auto-Renewal

Subscriptions automatically renew on a monthly basis unless cancelled before the renewal date. You will be charged the then-current subscription rate at each renewal. For monthly subscriptions, advance renewal notice is not required by law prior to each billing cycle. However, California law requires Company to send an annual reminder to all active subscribers confirming the product name, charge amount and frequency, and instructions for cancelling. Company will send this annual reminder in compliance with applicable law.

You may cancel auto-renewal at any time through your account settings at taploop.net or by contacting us at hello@taploop.net. Cancellation of auto-renewal does not constitute cancellation of your current subscription period; access continues through the end of the current billing period.

Cancellation

You may cancel your subscription at any time by using the Cancel Subscription option in your account settings at taploop.net, the same location where the subscription was purchased. Cancellation takes effect at the end of the current billing period. You will retain access to paid features through the end of that period, after which your account will move to the Free Plan. No data is deleted upon cancellation.

Cancellation of a Founders Plan subscription results in permanent forfeiture of the locked $9.99/month rate. Any future re-enrollment will be at the then-current Standard Plan rate.

To delete your account and all associated data, you must separately request account deletion through the Platform or by contacting hello@taploop.net. Account deletion is permanent and irreversible.

Refund Policy

Subscription fees are non-refundable. The 7-day free trial allows you to evaluate the paid plan before any charge is incurred. If you cancel before the trial ends, no charge will be made. If you are charged and wish to cancel, cancellation will take effect at the end of your current billing period and no refund will be issued for any portion of that period. You may cancel at any time to stop future charges.

Physical product refunds are governed by the return policy set forth in the Physical Product section above.

Intellectual Property Rights

The Platform and all Products are the property of Alex Sweder Art, LLC and are protected by US patent and trademark laws, copyright laws, and other intellectual property laws. All content, technology, branding, NFC and QR redirect technology, CRM portal technology, and AI-assisted features constitute proprietary intellectual property of Alex Sweder Art, LLC.

By purchasing or accessing our Products, you are granted a limited, revocable, non-transferable license to use the Products for your own personal or business use in accordance with these Terms of Service. You may not sublicense, resell, or transfer this license to any third party. By enrolling in, purchasing, or accessing our Products, you are expressly prohibited from:

Any trademarks, taglines, and logos displayed on the Platform or Products are trademarks belonging to us. All rights not expressly granted in these Terms of Service are reserved by Alex Sweder Art, LLC.

Our Limited License to You

By purchasing or accessing our Products, you are granted a limited license to use the Platform and its features for your own personal or business networking and contact management purposes. This license does not permit you to resell, sublicense, or otherwise transfer access to any third party. Company reserves the right to revoke this license at any time for violation of these Terms of Service or for any other reason Company deems appropriate.

Links to Other Websites

The Platform may provide links to third-party websites. Company does not endorse, sponsor, or accept responsibility for the content, activities, or policies of any third-party website. We assume no responsibility for any loss or damage that may arise from your use of third-party websites. It is your responsibility to review the terms and privacy policies of any linked websites.

Request for Permission to Use Content

Any request for written permission to use our Products or Materials, in whole or in part, should be made before you wish to use them by sending an email to hello@taploop.net clearly stating your intent, the specific content you wish to use, and the manner in which you wish to use it.

Privacy

Please review our full Privacy Policy at taploop.net/privacy for how we use and handle all of your information as well as your rights with respect to that information.

Passwords and Account Security

To access certain Products or features, you will be required to create an account with a username and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Company does not permit you to share your username and/or password, and we reserve the right to immediately terminate your access to the Products if sharing is detected.

Company is not liable for any loss or damage arising from your failure to protect your password or account information. You agree to notify Company immediately at hello@taploop.net of any unauthorized use of your account or any other breach of security.

Security

By purchasing, accessing, or using our Products, Company may collect personal data including but not limited to your name, email address, billing information, and other personally identifying information. Providing such information grants us permission to use and store it in accordance with our Privacy Policy and Terms and Conditions.

Company has security measures in place to prevent the loss, misuse, and alteration of information obtained from you. However, Company makes no assurances about our ability to prevent such loss or misuse. Due to the nature of the internet, Company cannot completely ensure the security of your information, and submitting personal information is done at your own risk.

CRM Portal and Contact Data

Your TapLoop account includes access to the TapLoop CRM portal, which allows you to collect, store, and manage business contact information gathered through your TapLoop keychain or profile page. The portal features available to you depend on your plan; certain portal features require a paid subscription. You are solely responsible for the lawful collection and use of any contact data you store in the CRM portal, including compliance with applicable anti-spam, telemarketing, and privacy laws such as CAN-SPAM and the TCPA.

Company acts as a data processor for contact information stored in your CRM portal. Company is not responsible for how you use or communicate with contacts stored in the CRM portal. You agree to indemnify and hold harmless Company from any claims arising from your use of contact data collected through the Platform.

AI-Assisted Features

Certain subscription tiers include access to AI-assisted email drafting and related features. To generate drafts, contact names, notes, and CRM context from your account may be processed by third-party artificial intelligence providers, including the Anthropic Claude API. By using AI-assisted features, you consent to this processing. Company makes no warranty as to the accuracy or appropriateness of AI-generated output. You are responsible for reviewing and editing all AI-generated content before sending or publishing it.

BCC Email Integration

A BCC email integration feature is planned for a future release of the Platform. This feature will allow account holders to copy their TapLoop dashboard on outgoing emails, saving email content to the CRM portal and associating it with the relevant contact. If and when you choose to use this feature upon its release, any emails sent using the BCC address will be stored in your CRM portal. Nothing is captured automatically; use of the BCC feature will require your affirmative action. Additional terms governing this feature may be provided at the time of its release.

Assumption of Risk & Disclaimer

As a licensee, you agree that using our Products is done at your own risk. Company makes no guarantees related to business results, contact conversion, revenue growth, or any other outcome in connection with your use of the Products. You are solely responsible for your actions, decisions, and results based on the use, misuse, or non-use of our Products.

Company expressly excludes any and all liability for direct, indirect, or consequential loss or damage incurred by you or others by using or in connection with our Products, to the fullest extent of the law, including but not limited to any liability for lost profits, personal or business interruptions, loss of data, loss of goodwill, or any other loss of any kind.

Legal and Financial Disclaimer

Company's Products are not to be perceived or relied upon in any way as legal or financial advice. TapLoop is a networking and contact management platform, not a legal or financial advisory service. You are advised to consult with your own legal or financial advisor for any questions and concerns regarding your specific situation.

Warranties Disclaimer

Company makes no warranties as to our Products. You expressly agree and acknowledge that our Products are provided "as is" and without warranties of any kind, express or implied. Company disclaims all warranties to the fullest extent of the law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Products will be uninterrupted, error-free, or free of harmful components.

Technology Disclaimer

Company makes no warranty or guarantee as to the delivery, accuracy, timeliness, performance, completeness, or suitability of the Products. Company cannot guarantee uninterrupted access to the Platform or App. Access may be suspended or restricted from time to time to allow for repairs, maintenance, or updates. To the fullest extent permitted by law, Company is not liable for damages or refunds should the Products be unavailable for any reason.

Indemnification

You agree at all times to defend, indemnify, and hold harmless Alex Sweder Art, LLC, as well as any of our members, managers, agents, contractors, officers, employees, successors, and assignees, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to: your use of the Products, your breach of any obligation set forth in these Terms of Service, your violation of any applicable law including CAN-SPAM or the TCPA, or your use of contact data collected through the Platform.

Limitation of Liability

We will not be held responsible or liable in any way for the Products or services you receive through the Platform. We do not assume liability for accidents, delays, injuries, harm, loss, damage, lost profits, personal or business interruptions, loss of data, failure of NFC or QR redirect functionality, inaccuracy of AI-generated content, or misuse of CRM contact data.

In no event shall total liability to any one user exceed the greater of (a) the total fees paid by that user to Company in the twelve (12) months immediately preceding the claim, or (b) one hundred dollars ($100.00). Our limitations of liability extend to the fullest possible extent permitted by law.

Release of Claims

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable, or consequential damages for any use of or reliance on our Products, and you hereby release us from any and all claims, including without limitation those related to lost profits, personal or business interruptions, personal injuries, accidents, or misapplication of information, even if we are expressly advised of the possibility of such damages.

These Terms of Service require the use of arbitration on an individual basis to resolve disputes, rather than jury trials. You fully understand and agree that by purchasing and/or using any of our Products you are waiving certain legal rights and voluntarily agreeing to do so.

Communication

If you have a question or concern about your Products, you may contact us at hello@taploop.net and we will do our best to reply promptly.

Purchase and Online Commerce

By purchasing or accessing our Products, you grant permission to Company to automatically charge your credit card, debit card, or other payment method as a method for payment without any additional authorization, for which you shall receive an electronic receipt.

All payments are processed through Stripe. Per our Privacy Policy, please review Stripe's privacy policy at stripe.com. Company has no responsibility or liability for the independent policies of Stripe or any other payment processor. You agree to be financially responsible for all purchases made by you or someone acting on your behalf, and to use our Products for legitimate purposes only and not for speculative, false, fraudulent, or illegal purposes.

In the event that a chargeback is placed on a purchase or we receive a chargeback threat, Company reserves the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database. The information reported may include your name, email address, order date, order amount, and billing address.

Changes to Products or Features

Company reserves the right to update, amend, change, or disable specific features of any Products at any point in time and for any reason. Any amendment, update, change, or disabling of any feature does not obligate Company to issue a refund, whether in full or in part, unless otherwise required by applicable law. Pricing changes are subject to the notice requirements set forth in the Billing and Payment section above and, for Founders Plan subscribers, the Founders Rate Guarantee.

Dispute Resolution

It is the intent of Company that should any differences arise, we could work them out amicably through written correspondence. Please contact us at hello@taploop.net with your concerns. Should we be unable to reach resolution within a reasonable time, you agree that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules.

You understand and agree that the only remedy that can be awarded to you through arbitration is a full refund of payments made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. The decision of the arbitrator is final and binding and may be entered as a judgment into any court having appropriate jurisdiction.

By purchasing our Products, you agree that any arbitration must begin within one (1) year of the date of your initial correspondence or you waive the right to seek dispute resolution. Should arbitration take place, it will be held in Massachusetts. The prevailing party shall be entitled to all reasonable attorneys' fees and all costs necessary to enforce the decision of the arbitrator.

In the event of a dispute, you agree not to engage in any conduct or communications, public or private, including on social media, designed to disparage Company or any of its Products. Where requested by law or arbitration, you are not prohibited from sharing your thoughts as part of the legal process.

If any term of these Terms of Service is construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term, which shall be given full force and effect.

Governing Law

These Terms of Service shall be governed by the laws of the Commonwealth of Massachusetts, regardless of the conflict of laws principles thereof.

If you have any questions about any term of these Terms of Service, please contact us at hello@taploop.net. Additionally, please review the terms of our Privacy Policy at taploop.net/privacy for how your information is stored and shared.